What We Collect and Why We Hold It
We collect the information you give us when you create an account — your name, contact details, and the mobile wallet identifier tied to your bKash, Nagad, or Rocket account. We also record transaction data each time you deposit or withdraw, so we can match payment
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records and resolve any dispute quickly. Device data — browser type, operating system, and IP address — is logged automatically when you access the site or our mobile interface. We use this to detect unusual login patterns and protect your account from unauthorised access. We do
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not sell your personal data to third parties. Data shared with payment processors like bKash or Nagad is limited to what those processors need to complete your transaction. We may share information with regulatory or law-enforcement bodies where we are required to by applicable law. Retention
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periods vary by data type: account records are held while your account is active and for a period afterward as required by law. You can request a copy of your data or ask us to delete your account record by contacting our support channel. Availability of
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this service depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.